Live Help

LIVE CHAT
Questions Overview PDF Print E-mail

The following questions and answers page will show you the basic questions asked by our visitors.

HOW CAN I PAY FOR YOUR SERVICES?

We accept all major credit card, eChecks as payment methods.

WHAT KIND OF NETWORK CONNECTIVITY DO YOU HAVE?

We host our clients domains on our high speed redundant backbone connections and 100Mbps server connections.

WHAT DO YOU MEAN WHEN YOU STATE "UNMETERED BANDWIDTH"?

What this means is that we do not meter the bandwidth from our clients websites. This means you not be charged for any bandwidth fluctuations on your website. Remember there are never any additional charges with us.

WHAT CONTROL PANEL DO YOU USE?

We use DirectAdmin control panels for our clients. If you would like a demo click here.

HOW LONG DOES IT TAKE TO SETUP MY ACCOUNT?

All accounts are setup instantly and your account information will be sent via e-mail.

DO YOU PROVIDE YOUR CLIENTS WITH SUPPORT?

Yes, we provide our clients with 24/7 support via online support desk and our knowledgebase. You may also call us at any time.

WILL I RETAIN OWNERSHIP OVER THE DOMAIN I REGISTER OR TRANSFER WITH YOU?

Yes, you will retain ownership of the domain you register or transfer through us.

WHAT IS YOUR NETWORK UPTIME?

Our network has never been down and we maintain this with diesel power generators in case there is any power outages.

IS THERE ANY ADVERTISEMENT ON MY WEBSITE?

NO, there is absolutely no advertisement on your website.

IS THERE ANY ADDITIONAL FEE?

No, there are no additional fees and the setup is free.
 

Testimonials

User Feedback
Your services have been excellent so far, I\'m very pleased, especially with this online live support...this is great!
From user: Anthony Laughlin

Sign Guestbook
View more Testimonials